Workplace implications of automated decision-making and algorithmic management have been the subject of significant debate for many years. Our case study highlights how cross-institutional responses to workplace regulation and protection are essential.
Workers and their unions, as well as government and civil society all have a role to play in ensuring Australian jobs are safe, respectful, and free from authoritarian techniques of control and discipline.
In this report, we examine automated decision-making and algorithmic management in Australian grocery warehousing. It offers the case study of Woolworths distribution centres and a recent decision to introduce engineered standards as part of a comprehensive worker performance management system.
We highlight historical continuities with older forms of technological work control, as well as suggestions for future practices to ensure safe and respectful workplaces.
Read in full:
Report: Disciplinary Power in Australian Grocery Warehouses – A Case Study [PDF]