Contact
United Workers Union
UWU is here for members, workers needing to join, partners and supporters.
MemberS
How do I update my personal / contact details?
It’s important that your union is able to contact you and keep you informed about important updates for your industry and workplace. If you move house, change email or phone, you can update these details using any of the following methods:
How do I get my tax statement (for claiming union payments on my tax return)?
Your United Workers Union fees are 100% tax deductible, boosting your tax return. See all details here: https://unitedworkers.org.au/getting-your-tax-statement-2024-25/
Download your statement in the Member Portal
Or
Can the union help me with an issue I am having at work?
Yes, United Workers Union Members can contact the Member Rights Team for confidential advice and support with workplace issues. Here’s a list of common reasons members call and some important advice: Get Help at Work
How do I update my union payment information?
You can determine the ideal frequency (weekly, fortnightly, monthly) and day of week for your union fees to be deducted. You may also need to change or update the bank account details or card number. Please use the following options:
I got a message from the union about my union payments, what do I need to do?
If you have received a message about your union payments, it means that your regular deduction was not successful. This usually due to changes to bank details or an account balance issue. That’s fine, we can help you sort it out – just use the following methods:
My job has changed – how do I update my job details
Your role, type/hours of work, employer and worksite are all important to your union so that we can ensure you are receiving the information and support that you need. We can also make sure you are paying the correct fees. You can update your details using one of the following methods:
I have been dismissed from my job – what do I do?
Dismissal is when you lose your job or get the sack.
As a United Workers’ Union member, you will be supported through this stressful time.
Unfair dismissal
If your dismissal was harsh, unjust or unreasonable, you may have a claim for unfair dismissal. It’s important to act quickly – depending on your job we can only make applications for unfair dismissal within a short timeframe, usually 21 days. There are many factors to check with a dismissal. Please contact us. We will work with you to determine if you may have been unfairly dismissed.
You should also get in touch if:
- You think you lost your job due to discrimination.
- You think you haven’t been paid everything you’re owed.
- You’re being threatened with losing your job.
- There are some reasons you can’t be sacked, including:
- Being in a union or participating in union activities outside working hours (or with the employer’s consent, during working hours).
- Making a complaint or inquiry or participating in proceedings against your employer.
What you will need
- A description of what happened and the events leading up to your dismissal. Include details of events or conversations and witnesses to them.
- Copies of any documents sent to you by your employer (emails, letters, text messages, prior warnings).
- Your notes from phone calls or meetings.
Remember to act quickly, we can only make applications within a short time frame, usually 21 days of the date you were dismissed.
Additional Resources
I have left my job – what do I do about my union membership?
If you have moved to a new job, that may still be covered by UWU so it is best to give us full details and we can advise you from there.
If you are currently unemployed, you can remain a union member and access your union benefits while you find a new job. We can even provide you advice if you have a new job offer/contract. All you need to do is get in touch using one of the following methods:
I am retiring soon – do I still need my union membership?
Yes. While you are still working and until you receive all of your accrued entitlements, you should remain a member of your union. You can continue to stand with your fellow members, have your say in regard to working conditions and agreements. You also have access to union support if you are not paid your entitlements correctly.
If you have already retired and received all of your entitlements, let us know via one of the following methods:
How do I get access to my member benefits and savings?
Being a member of the United Workers Union also means you can access exclusive, member-only discounts, legal advice, professional training and development, and much more.
All key links and codes to access your benefits are available in the Member Portal: https://mlink.unitedworkers.org.au/
OR get in touch via one of the following methods:
How can I get a new membership card?
UWU members are entitled to a membership card. You can submit a request online here and your digital card will be with you via email or SMS in minutes:
I need to attend training at the office – where do I go?
United Workers Union has offices in every state and territory of Australia. You can find a full list of locations and contact details here:
Where can I find information about United Workers Union Training?
United Workers Union members have access to a range of training and workshops. All the details are on this page:
Where can I register for an online Member Workshop?
United Workers Union members have access to regular online workshops covering a wide range of topics – you can find a full list of workshops and register here:
How do I view a Member Workshop – On-Demand?
United Workers Union members have access to view previous workshops at any time. A full list of On-Demand Workshops is updated every month and is available here:
Not A Member?
How do I join the union?
Congratulations on deciding to join. You can join online right now: https://unitedworkers.org.au/join
If you need to speak with us or prefer to join over the phone – here’s our details:
Can the union help me with an issue I am having at work?
United Workers Union provides advice and support to members of our union. That is one of the many benefits of being a member of UWU. Not only do union members join together and win better pay and working conditions, access training and other benefits, but union delegates provide on-site support and all members can get over the phone advice.
When you join, and become a financial member of United Workers Union, you have joined a huge network of workers who are improving their working lives. You have access to additional support when you need it.
https://unitedworkers.org.au/join
If you need to speak with us or prefer to join over the phone – here’s our details:
What is the benefit of being a union member?
United Workers Union members join together and win better pay and working conditions, access training and other benefits, and pressure our governments to reduce the cost of living and improve the working lives of all Australians.
You can find our more here: https://unitedworkers.org.au/why-join/
You can join online: https://unitedworkers.org.au/join
You can get in touch and speak with us about union membership: Contact Membership Services
What industries are covered by United Workers Union?
United Workers Union covers a very broad range of industries across all states and territories of Australia. Find out more and see if your industry is covered here:
Other
I am a member of the media – who can I contact?
For media enquiries at United Works Union – please get in touch with our media team:
You can also view all the latest News, Media Releases, Submissions and Research on our News & Articles Page
I need to contact a United Workers Union Official – how do I do that?
It’s important that your union is able to contact you and keep you informed about important updates for your industry and workplace. If you move house, change email or phone, you can update these details using any of the following methods:
I have a delivery for the UWU office – where should I go?
It’s important that your union is able to contact you and keep you informed about important updates for your industry and workplace. If you move house, change email or phone, you can update these details using any of the following methods:
I need to do repairs at the UWU office – how do I get access?
It’s important that your union is able to contact you and keep you informed about important updates for your industry and workplace. If you move house, change email or phone, you can update these details using any of the following methods:
For media enquiries, please contact 1300 898 633 or [email protected]
-- CONTACT UWU --
STATE / TERRITORY CONTACTS
You can reach your state/territory teams for workplace assistance or office enquiries using the numbers below.
ACT
NSW
Glebe Address: 19-37 Greek St, Glebe NSW 2037
NT
QLD
SA
TAS
VIC
VIC Member (country VIC): 1800 819 087 (select option 2)
WA
ACT
ACT Member contact line: 1800 805 027
Office Phone: 1800 805 027
Address: Unit 15, 71 Leichhardt St, Kingston ACT 2604 Email: [email protected]
SA
SA Member contact line: 1800 622 900
Office Phone: (08) 8352 9300
Address: Level 1, 101 Henley Beach Rd, Mile End SA 5031
Email: [email protected]
NSW
NSW Member contact line: 1800 805 027
Office Phone: (02) 8204 3000
Parramatta office:
19 Argyle St, Parramatta NSW 2150
Glebe office:
19-37 Greek St, Glebe NSW 2037
Email: [email protected]
TAS
TAS Member contact line: 1800 625 119
Office Phone: (03) 6220 3222
Address: 212 Liverpool Street, Hobart TAS 7000
Email: [email protected]
NT
NT Member contact line: (08) 8924 4700
Office Phone: (08) 8924 4700
Fax: (03) 8677 9876
Address: 1st Floor, 38 Woods Street, Darwin NT 0800
Email: [email protected]
VIC
VIC Member contact line: (03) 8627 6200 (all VIC) /
1800 819 087 (country VIC)
Office Phone: (03) 8627 6200
Fax: (03) 8677 9876
Address: 833 Bourke St, Docklands, VIC 3008
Email: [email protected]
QLD
QLD Member contact line: 1800 065 885
Office Phone: (07) 3291 4600
Fax: (03) 8677 9876
Address: 27 Peel St, South Brisbane QLD 4101
Email: [email protected]
WA
WA Member contact line: 1800 199 890
Office Phone: (08) 9388 5400
Address: 54 Cheriton St, Perth WA 6000
Email: [email protected]