Skip to content Skip to footer

“NT – the worst Ambulance service in Australia”- St John staff survey condemns

MEDIA ALERT

WHEN: TODAY 2 pm Friday 7 May 2021

WHERE: United Workers Union office – 38 Woods Street, Darwin (Level 2)

WHAT: St John Ambulance paramedics, emergency medical dispatchers and patient transport officers expose a toxic workplace, disregard for staff welfare and lack of training in United Workers Union member survey. 2021 survey results highlight significant concerns of ambulance workers which have been ignored by the private contractor St John Ambulance NT and Government.

WHO: St John Ambulance Paramedics and United Workers Union spokesperson Erina Early will address the media on the survey results and the need for the service to be brought back into public hands.

Quotes attributable to United Workers Union Northern Territory Secretary Erina Early:

“The outcomes of this survey should send a chill down every Territorian and reinforces the fact that no emergency services should be privatised. It’s time to listen to the strong voices of our NT paramedics, emergency medical dispatchers and patient transport officers as they call for the ambulance service to be brought back into public hands.”

Key findings

  • 78% have not been provided training or professional development, instead paying for their own training in the last two years.

  • 44% have been bullied, harassed, or targeted by management because they engaged in protected industrial action during the current enterprise agreement negotiations.

  • 64% feel there is a toxic workplace and senior management allows this toxicity to thrive.

  • 81% feel St John Ambulance NT puts profit motives before the fatigue of workers.

  • 78% feel staff welfare is ignored in regional centres due to the current on-call rosters and the lack of fatigue management.

  • 56% have no confidence at all in St John NT providing effective leadership and clinical oversight in relation to pre-hospital care to the NT population.

  • 52% disagree that St John Ambulance NT conducted effective and appropriate infection control training in preparation for and during COVID-19.

  • 73% feel St John NT only cares about their public image to the detriment of the ambulance service and staff.

  • 86% feel the NT government and opposition does not care about the issues facing the NT Ambulance service and its employees.

  • 78% support bringing the NT ambulance service back into public hands as no emergency service should be privatised.

The interim report on the survey findings will be available at the press conference. A final report will be provided to the Northern Territory Government in coming weeks.

ENDS

Media Contact: 1300 898 633, [email protected]

Our website is hosted on 100% carbon neutral servers in Naarm (Melbourne). The United Workers Union is committed to creating the secure & future-proof jobs workers and their communities need as our country continues to transition to a net zero economy.

UWU acknowledges that we meet and work on the unceded lands of First Nations peoples. We wish to pay respect to their Elders — past and present — and acknowledge the important role all First Nations peoples continue to play within Australia and in our union.

© United Workers Union 2026. All Rights Reserved.

Authorised by T. Kennedy, United Workers Union, 833 Bourke St, Docklands, VIC 3008

 

Campaign has finished

ACT
ACT Member Phone: 1800 805 027 (select option 2)
NSW
NSW Member Phone: 1800 805 027 (select option 2)
NT
NT Member Phone: (08) 8924 4700 (select option 2)
QLD
QLD Member Phone: 1800 065 885 (select option 2)
SA
SA Member Phone: 1800 622 900 (select option 2)
TAS
TAS Member Phone: 1800 625 119 (select option 2)
VIC
VIC Member (all VIC): (03) 8627 6200 (select option 2)
VIC Member (country VIC): 1800 819 087 (select option 2)
WA
WA Member Phone: 1800 199 890 (select option 2)

To become a United Workers Union member, and get help at work:

Join online now

call (02) 8204 3001

For media enquiries, please contact:

call 1300 898 633

email [email protected]

see our latest News

ACT
NSW
NT
Office: (08) 8924 4700 (select option 3)
Fax: (03) 8677 9876
QLD
Office: (07) 3291 4600 (select option 3)
Fax: (03) 8677 9876
SA
TAS
VIC
Office: (03) 8627 6200 (select option 3)
Fax: (03) 8677 9876
WA
Office: (08) 9388 5400 (select option 3)